First Responders, Lasting Fixes
24/7 Emergency Plumbing Daytime hours: 8 am–5 pm
Plumbing problems? KoalaFix it.
Let’s get it sorted.
Serving Canberra, the ACT & nearby NSW.
Plumbing repairs, blocked drains and hot water solutions — with reliable maintenance for homes and businesses.
Talk directly with a plumber. Know the price before work begins. Get clear answers about the work.
Why Choose KoalaFix?
Fully Licensed & Insured · ACT licence no. 202562
Upfront Quotes & Pricing
Quality Workmanship
A well-stocked van for everyday repairs
Many common repairs can be completed on the first visit. We carry a practical range of commonly used plumbing parts and equipment. If your job needs a specific part, we’ll explain what’s needed and the next step.
Clear advice
Understand the problem and your options before approving work.
Care for your property
We clean and tidy up before leaving.
Updates you can rely on
We confirm attendance and let you know if timing changes.
We Stand Behind Our Work
We stand behind the quality of our plumbing work and will respond if you have a concern about a job we have completed.
Your rights under Australian Consumer Law and applicable ACT or NSW law remain unchanged.
HOW CAN WE HELP?
Everyday repairs.
Unexpected emergencies.
From little drips to big plumbing dramas, KoalaFix it.
24/7 Emergency
Urgent plumbing help, day or night.
Explore Services ↗
General Plumbing
Leaking taps, running toilets, burst pipes and everyday plumbing repairs.
Explore service ↗
Hot Water
Repairs, replacements and new installations for your home or business.
Explore service ↗
Blocked Drains
Blocked toilets, sinks, sewers and stormwater drains, plus CCTV inspections.
Explore service ↗
Gas Fitting
Gas leak detection and repairs, appliance installations and replacements.
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Roof & Gutters
Roof leak repairs, gutter cleaning and downpipe maintenance.
Explore service ↗WEBSITE OFFER
Put your on-site assessment fee towards the job
Use code KOALACREDIT when booking.
Standard hours only. The on-site assessment fee is credited when you accept our quote and proceed. If you do not proceed, the on-site assessment fee remains payable. Emergency and after-hours call-outs are excluded. Conditions apply.
Call to use this offer ↗On a new hot water system replacement
Use code KOALAHOT50 when booking.
Applies when KoalaFix Plumbing replaces your hot water system with a new one. Repairs excluded. Conditions apply.
Ask for a discount
Seniors discount available
Let us know when you enquire. We will explain the available discount and eligibility before you book.
Workmanship guaranteed.
Know the price before work begins, with plumbing problems sorted the KoalaFix way.
Plumbing problems?
KoalaFix it.
A well-stocked van for everyday repairsMany common repairs can be completed on the first visit.
We listen to what’s happening, inspect the plumbing and work out the cause. Then we explain your options in plain English and agree on the work and price with you before we begin.
We treat your home with care, keep you updated, and leave the work area clean and tidy.
Request a booking ↗First Responders, Lasting Fixes
Plumbing problems? KoalaFix it.
A STRAIGHTFORWARD APPROACH
Know what happens next.
KoalaFix Plumbing is a locally owned and operated maintenance plumbing business. Our goal is to help homeowners, property managers and local businesses in our community keep their plumbing healthy, reliable and flowing.
Tell us what needs attention. We will discuss the options and explain the price before you approve the work.
Fixed upfront pricing. Approved before work begins.
Tell us what's happening.
Call, text or request a booking. Let us know your suburb and the plumbing problem.
Agree on the next step.
We confirm availability and explain attendance charges. After assessment, you approve the proposed work and price.
Get your plumbing sorted.
We carry out the agreed work, keep you updated if anything changes, and explain what has been done.
All fixed. Your report and invoice are ready.
We clean and tidy the work area, explain what we did, and provide your report and invoice. We also provide a receipt once payment is received.
You can pay by cash, card or bank transfer.
A LITTLE EXTRA PEACE OF MIND
A plumbing check while we’re there.
When we attend a plumbing job, we can offer a complimentary visual check of accessible plumbing while we’re there, where practical. If we spot anything worth your attention, we’ll explain it and include it in your job report. Any further testing, investigation or repair is discussed and quoted separately.
24/7 Emergency Plumbing
Can’t wait until morning?
Call to discuss urgent attendance.
Local help, across the region.
Serving all of Canberra and the ACT, plus Queanbeyan, Jerrabomberra, Googong and nearby surrounding areas.
First Responders, Lasting Fixes
Plumbing problems? KoalaFix it.
LET'S TALK PLUMBING
Tell us what
needs fixing.
A few details help us understand the job. We will contact you by phone or email to confirm availability and arrange your appointment.
No full street address is needed at this stage.
Need urgent help?
Call to discuss emergency attendance. Online enquiries are not an emergency response service.
0466 457 018Speak directly with a plumber.BEFORE YOU BOOK
Common questions.
Where do we work?
We serve Canberra and the ACT, plus nearby NSW areas including Queanbeyan, Jerrabomberra and Googong. Contact us with your suburb or town to confirm attendance arrangements.
Before we arrive, what should I do?
Tell us what’s happening and where. If useful, add photos of the affected area and any relevant model label to your booking request. We’ll confirm your appointment and explain any attendance charge before visiting. Please make the work area accessible where practical.
Do we offer emergency plumbing?
Yes, we offer 24/7 emergency attendance. Call for urgent problems rather than waiting for an online reply.
Is there an assessment fee?
An on-call assessment fee may apply and is explained before booking. For standard business-hours bookings, use code KOALACREDIT when booking. We credit the on-site assessment fee towards the job when you accept our quote and proceed. The credit is not automatic; if you decline the quote, the on-site assessment fee remains payable. Mention the code when you call, or include it in the description of your booking request. Work can take place on a later date with a deposit to secure the booking. Emergency and after-hours call-out fees are excluded and remain payable.
Is my online booking automatically confirmed?
No. Your submission is a booking request. We will contact you by phone or email to discuss the job, confirm availability and agree on your appointment.
What payment methods do we accept?
We accept cash, card and bank transfer. Payment details are provided with your invoice.
Can I send photos of the problem?
Yes. Add up to 3 photos to your booking request, each no larger than 10 MB (20 MB total). Use JPG, PNG, WebP or HEIC. Photos help us understand the problem, but an assessment may still be needed.